Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Guarantee

  • Our customer support staff is online 24x7 to attend to all of your support demands. Every ticket you send to us is going to be responded to within maximum 1 hour. If your situation requires aid from an administrator, we are going to forward the ticket to the technician on shift and will let you know that the situation is under control.

  • Top quality support service

  • Expert Customer Help Service

  • Our technical assist team will be online for you 24/7 to to respond to all service request tickets that you send. We offer tech support for all the apps that are pre–installed on your web server. These include our custom designed Control Panel, the preferred OS and also the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that is included 100% free with the virtual server, you’ll discover a content rich Help section, which incorporates all that you should have knowledge of when supervising your web pages and software packages. We have added a wide array of how–to articles and reviews and video tutorials that present the common website management duties in an easy–to–understand form.