1 hour ticket response
We are devoted to delivering a fast and accurate reply to every client support ticket sent by a client. Our knowledgeable support team members will review your situation and will think of the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. Actually, the average technical support ticket response time has proved to be 20 minutes.
An Outstanding Tech Support Service
We’ve got a team of web hosting support professionals who are eager to answer all your inquiries every time you are in need of help. Most of our customer support staff representatives have many years of experience in the Linux cloud web hosting world, so you can always rely on swift and comprehensive answers to your problems.
An Intuitive Help Center
Integrated into the Control Panel is an easy–to–navigate Help section, which features a variety of information sources. You can search through a regularly updated knowledgebase featuring web hosting account administration articles and website management articles, check our educational video tutorials or explore our F.A.Q. repository.