Technical Support Channels

  • 1 hour ticket response time

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We offer a 60–minute response time guarantee for any ticket or e–mail that you submit to the customer support team. We will speedily answer all the common inquiries and forward the issue to our administrators if further assistance is needed. If you order the Administration Services package, we will execute any of the included server management services at a time that has been discussed with you in advance.

  • Top quality support service

  • A First–Rate Support Service

  • We’ll be at your disposal 24/7 to reply to any inquiries that you may have connected to our Control Panel or any of the apps that we have installed for you on the server. If you also require help with server management procedures, you can take a glance at our Administration Services package, which includes backup hard disk space, OS updates on a weekly basis, server monitoring and rebooting services, as well as installation and problem troubleshooting services

  • Intuitive help center

  • A User–Friendly Help Section

  • Every Linux dedicated hosting server includes our cost–free Control Panel, which features an extensive knowledge base plus a group of educational video tutorials. Whenever you need help while working with the Control Panel, just click the Help or Videos buttons located in the top right corner.